Support - FAQ - Startup Problems

Questions

  1. I am running Vista and when I attempt to run the Online Bible I am getting the error message "Online Bible 32 Bit Version has stopped working." Answer

  2. When starting up the program I get an error message saying "Initialization failed: Restart Program." What is wrong? Answer

  3. I had an error message saying that I had an obsolete Bible module. I have the 1997 CD. Answer

  4. I tried to run Online Bible by clicking the shortcut on my desktop. I got this error in a Restore window: c:\windows\temp\80124.asx. Answer

Answers

  1. I am running Vista and when I attempt to run the Online Bible I am getting the error message "Online Bible 32 Bit Version has stopped working."

    1. Open Windows Explorer.
    2. Location the application executable (Program Files\Bible\Olb.exe).
    3. Right click the executable and click the Properties option.
    4. Select the Compatibility tab.
    5. Select the Run This Program in Compatibility Mode option.
    6. From the drop-down list, choose "Windows XP (Service Pack 2)".
    7. If necessary, select the option to run the program as an administration.
    8.Click OK.

  2. When starting up the program I get an error message saying "Initialization failed: Restart Program." What is wrong?

    The program is not able to find a Bible module. If you have the Online Bible CD be sure that is in and the CD-Rom drive is working OK when you start the program. If you do not have the OLB CD, download the Online Bible Starterspack and install.

  3. I had an error message saying that I had an obsolete Bible module. I have the 1997 CD.

    File formats and interfaces have changed radically since the very old version 7. If you want to continue with the old system, do so. If you want the new material and format, either buy a CD or download the newer material from the Internet.

  4. I tried to run Online Bible by clicking the shortcut on my desktop. I got this error in a Restore window: c:\windows\temp\80124.asx.

    Delete all of the files located in the c:\windows\temp folder. For information on how to clean out the temp directory see the reply to the first question above.